Give consumers another way to communicate with you
Chances are consumers are already trying to text your business, so let’s answer them!
by JJ Wager
Bring your numbers with you, we dont want to get in the way. If you have a carrier relationship keep it! We'll be your sms/mms application.
Your Business numbers dont always ring a single person, a message from a customer doesn't have to either.
Desktop or Mobile app, when your customers reach out to you make sure you can receive it and respond from any device.
Operator was created to offer Businesses a platform to send and receive messages directly to and from customers.
Each account has a Global Directory where contacts are shared to everyone in the account, and a personal directory to store your direct contacts.
Adding users with their phone number is easy, but when a message is sent to a main number who gets that message? Introducing group channels, where an incoming message to a group channel is sent to those users who are configured to participate in that conversation.
Messages sent or received from mobile, are seen and updated on your desktop. Start a conversation on one device, and continue it on another seemlessly.
Anyone can log into Operator and get to work right away. Our layout is simple and straight forward.
Messages sent to a specific users number are received in its own channel, for simple 1 - 1 communication.
Designed as your two-way communications tool, not spam. Your customers want to talk with you, get help with a product, or ask a few questions.
Professionals already use some form of texting for Business
Consumers say texting is extremely engaging from a brand
Consumers would like to communicate with a business via text.
Businesses think their customers want to text for support
Lets explore Business Messaging